Privacy and Personal Information Protection Policy
1. Protection of Your Personal Information
This Privacy and Personal Information Protection Policy (the “Policy”) explains the types of personal information collected when using the website of MILL3 Studio inc. (“MILL3” or “we”) (the “Site”), how this information is used, and under what circumstances it may be disclosed to third parties.
MILL3 recognizes the importance of protecting its users’ (“Users”) personal information and is committed to respecting their right to privacy.
For the purposes of this Policy, the term “User” refers to any individual aged sixteen (16) years or older who uses the Site on their own behalf or on behalf of an organization, subsidiary, or other affiliated entity.
By using the Site, you acknowledge that you have read, understood, and agree to be bound by this Policy. If you do not agree, please refrain from using the Site.
MILL3 may, at its sole discretion and without prior notice, amend this Policy. It is your responsibility to review the Policy regularly to stay informed of any updates. Continued use of the Site after changes have been posted constitutes acceptance of the revised Policy.
This Site is intended for Users residing within the province of Quebec, Canada.
2. Definition of Personal Information
Personal information refers to any factual or subjective information about an identifiable individual (for example: first name, last name, email address, or telephone number).
Business contact information is not considered personal information when used solely to communicate with an individual regarding their employment, occupation, or profession.
3. Consent
Except as permitted by law, MILL3 must obtain a User’s consent before collecting, using, or disclosing personal information.
Consent may be explicit (e.g., through a completed form) or implied (e.g., through the use of the Site for a specific purpose).
In all cases, consent must be free, informed, and specific, and the User must understand the nature, purpose, and consequences of the collection of their personal information.
4. Collection of Information
MILL3 limits the collection of personal information to what is necessary for the purposes stated in this Policy.
Users are discouraged from sharing personal information in any public or interactive sections of the Site (forums, comments, etc.), if applicable.
Personal information should only be submitted through the designated forms provided by MILL3.
While MILL3 implements security measures to protect personal information, no system is completely immune to security incidents. Any information transmitted through the Site is therefore done at the User’s own risk.
5. Use of Information
Personal information collected by MILL3 is primarily used to:
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Identify and communicate with the User;
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Process contact, quote, or service requests;
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Personalize the User experience on the Site;
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Conduct internal analyses or market research to improve our services.
If you subscribe to our newsletter, you may unsubscribe at any time by clicking the “unsubscribe” link included in our emails.
MILL3 does not sell or rent Users’ personal information to third parties and only uses it for the purposes for which it was collected, except where permitted or required by law, such as:
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When collection is clearly in your interest and consent cannot be obtained in a timely manner;
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When the information is publicly available;
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When disclosure is required by competent authorities (e.g., tax obligations, anti-money laundering laws, or national security requirements).
6. Protection and Retention of Information
MILL3 implements physical, organizational, and technological safeguards to protect your personal information against loss, theft, unauthorized access, disclosure, copying, or alteration.
Our computer systems, as well as those of our hosting and service partners, are secured through appropriate security protocols (passwords, encryption, access controls).
Only authorized personnel who require access to personal information to perform their duties may access such data.
Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, in accordance with applicable legal requirements.
7. Cookies, Social Media, and Third-Party Websites
The Site may use cookies or similar technologies to enhance your browsing experience, measure site performance, and personalize displayed content.
You may adjust your browser settings to refuse cookies; however, some Site features may not function properly as a result.
Certain Site features (e.g., social media integrations) may be provided by third parties and may involve the collection of information such as your IP address.
Your interactions with these tools are governed by the privacy policies of the companies providing them.
8. Access, Correction, and Inquiries
In accordance with the Act Respecting the Protection of Personal Information in the Private Sector (Quebec), you have the right to access, correct, or request the deletion of your personal information held by MILL3.
To exercise these rights or if you have any questions about this Policy, please contact our Privacy Officer at:
📧 info@mill3.studio
📍 MILL3 Studio inc.
9. Governing Law
This Policy and your use of the Site are governed by the laws in force in the Province of Quebec, Canada.
Any dispute shall be submitted to the exclusive jurisdiction of the courts of the judicial district of Montreal, unless otherwise provided by law.
If any provision of this Policy is found to be invalid by a court of competent jurisdiction, that provision shall be deemed severable and will not affect the validity or enforceability of the remaining provisions.
10. Third-Party Websites and Online Payments
The Site may contain links to third-party websites or payment platforms (e.g., Stripe, PayPal, etc.).
Your use of these services is governed by their respective terms of use and privacy policies. MILL3 is not responsible for how these third parties process your personal information.
MILL3 does not store any banking or credit card data on its servers.